Our goal is to make your shopping experience simple, secure, and enjoyable. If you need assistance with an order, shipping, payments, returns, sizing, or general questions, we are here to help.
How Can We Help?
Order Support
Need help with an existing order?
Contact us if you have questions regarding:
Order confirmation
Order status
Order modifications
Order cancellations
Delivery updates
Please include your order number when contacting us to help us assist you more efficiently.
Shipping Information
For information regarding:
Shipping times
Delivery estimates
Tracking information
International shipping
Lost or delayed packages
Please review our Shipping Policy or contact our support team.
Returns & Refunds
If you need assistance with:
Return requests
Refund status
Exchange inquiries
Damaged or defective products
Please contact us with your order details and a brief description of the issue.
Payment Assistance
For questions related to:
Payment processing
Accepted payment methods
Billing issues
Transaction verification
Please contact us directly and we will be happy to assist.
Product & Size Assistance
Need help selecting the right item?
Our team can assist with:
Size recommendations
Product details
Material information
General product inquiries
We recommend reviewing our Size Guide before placing an order.
Frequently Asked Questions
Common topics include:
Shipping & Delivery
Returns & Exchanges
Refund Processing
Payment Security
Order Tracking
Product Availability
Please visit our FAQ page for answers to many commonly asked questions.
Customer Service Hours
Monday – Friday 9:00 AM – 6:00 PM (GMT)
Saturday – Sunday Closed
Messages received outside business hours will be answered on the next available business day.
Contact Information
WILTON STYLE LTD
57 Westmorland Avenue Kidsgrove Stoke on Trent United Kingdom ST7 1AS
