All orders are subject to payment verification and product availability.
Orders are typically processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
During periods of high demand, promotions, or holidays, processing times may be slightly extended.
Shipping Destinations
Wilton Style currently ships to customers in multiple countries and regions worldwide.
Shipping availability may vary depending on destination restrictions, carrier coverage, and local regulations.
If shipping is unavailable to your location, this will be indicated during checkout.
Estimated Delivery Times
Estimated delivery times begin after order processing has been completed.
United Kingdom
Standard Shipping: 5–10 Business Days
Europe
Standard Shipping: 7–15 Business Days
United States, Canada, Australia, and Other International Destinations
Standard Shipping: 8–20 Business Days
Delivery times are estimates only and are not guaranteed.
Shipping Fees
Shipping charges are calculated during checkout based on:
Shipping destination
Package weight and dimensions
Selected shipping method
Promotional offers, if applicable
The final shipping cost will be displayed before payment is completed.
Order Tracking
When available, tracking information will be provided via email once the order has been shipped.
Customers may use the tracking number provided by the carrier to monitor delivery progress.
Tracking updates depend on the carrier and may take time to appear after shipment.
Customs, Duties, and Taxes
For international orders, customs duties, import taxes, and other local fees may be charged by the destination country.
These charges are the responsibility of the customer unless otherwise stated during checkout.
Wilton Style is not responsible for customs delays or additional charges imposed by local authorities.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information.
Wilton Style cannot be held responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete address information provided by the customer.
If you notice an error in your shipping information, please contact us immediately.
Lost, Delayed, or Damaged Shipments
If your shipment is lost, significantly delayed, or arrives damaged, please contact us as soon as possible.
To assist with investigations, customers may be asked to provide:
Order number
Description of the issue
Supporting photographs (if applicable)
We will work with the shipping carrier to reach an appropriate resolution.
Delivery Confirmation
Orders are considered delivered when the shipping carrier confirms successful delivery to the address provided by the customer.
Customers should ensure that delivery locations are secure and accessible.
Order Cancellations
Orders may be canceled before shipment.
Once an order has entered processing or has been dispatched, cancellation may no longer be possible.
Customers wishing to cancel an order should contact us immediately.
Policy Updates
Wilton Style reserves the right to modify this Shipping Policy at any time to reflect operational, legal, or business changes.
Updated versions will be posted on this page with a revised effective date.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
WILTON STYLE LTD 57 Westmorland Avenue Kidsgrove Stoke on Trent United Kingdom ST7 1AS
